Frequently Asked Questions
Will it actually keep my baby from breaking out?
Yes. That's the whole reason LUNA exists. The design gently contains the arms through even the strongest startle reflex, so your baby can't wriggle free the way they do with velcro wraps or muslin blankets. It stays on all night, every night.
My baby is a little Houdini. Will it really hold?
We designed LUNA specifically for the escape artists. The secure, zip-up shape holds through the Moro reflex. The involuntary arm-startle that wakes most babies without any wrapping technique to get wrong. If your baby has escaped everything else, this is the one built for them.
Is it safe?
Yes. LUNA is unweighted, hip-healthy, and made to keep your baby secure without anything loose that could ride up. There's no fabric to come undone and no wrapping to do incorrectly. It zips closed and stays put, so you can rest without that 3am panic.
Will my baby overheat in it?
No. LUNA is made from breathable woven muslin that lets air move freely, helping regulate your baby's temperature through the night. No more waking up to a sweaty, flushed baby. Thats one of the biggest worries we hear from parents.
How do I change a nappy without waking her?
The zipper is silent and opens from the bottom, so you can do a nighttime change without that loud velcro rip and without fully unwrapping your baby. Most parents say this alone gives them an extra stretch of sleep.
Is it easy to put on when I'm exhausted?
That's the point. No flaps, no sequence, no tutorial. You lay your baby in, zip it up, done in under ten seconds, in the dark, half asleep. Simple enough that your partner can do it too.
How do I choose the right size?
Check our size guide for the best fit by weight. If your baby is between two sizes, we recommend sizing up for a little more room and a longer use.
Can I wash it?
Yes. LUNA is machine washable and built to hold up wash after wash. The texture and the security stay exactly the same, with no scratchy degrading like cheaper swaddles.
What if it doesn't work for us?
No risk. LUNA comes with a 60-night guarantee. Try it and if your baby doesn't sleep better, we'll refund every penny. You've spent enough on swaddles that didn't work. This one's on us if it doesn't deliver.
Shipping and Delivery
Do we ship to Spain?
Yes, we ship to Spain, including the islands.
How long does it take to receive my order?
Orders are processed quickly and delivered within 3–5 business days.
You will receive the tracking number as soon as your order has been shipped.
Is shipping free?
Yes, shipping is always free for all orders in Spain.
How much does shipping cost?
Shipping is 100% free, with no hidden costs.
What happens if my order has a problem?
If your order has any problem, contact us immediately.
Our team is available to help you and find a solution as quickly as possible.
Warranty and Returns
What happens if I receive a defective product?
We recommend checking your order carefully at the time of delivery.
If you notice defects, damage, or receive the wrong item, contact us immediately.
Your satisfaction is our priority, and we will do our best to offer you a quick solution.
How can I make a return?
We offer a 60-day return policy.
Within this period, you can contact our customer service team to start the return process.
What type of warranty does Luna offer?
You have the right to return your order within 30 days of delivery.
We only ask that you return it in its original condition, with the packaging included.
Contact Us
If you have any questions, don't hesitate to contact us. Our team is here to help and usually responds within 2–4 hours.
We also recommend checking the frequently asked questions below for quick answers about shipping, returns, and warranty.